Goal
Strong ratings on maps and platforms
Guests choose where to spend the evening by reviews, so every rating needs a reply.
Maison Rouge
We managed reviews for the Maison Rouge restaurant on Konyushennaya Square in St Petersburg: platform monitoring and replies to guests.
About the client
A restaurant and salon with live music
Maison Rouge is a restaurant on Konyushennaya Square in St Petersburg, serving food daily from noon, with a live music salon on Fridays and Saturdays until the early hours.
Task
Monitoring and replies
Gather every platform with reviews of the restaurant and set up regular replies.
Solution
Review management across all platforms
We took reviews on maps and restaurant platforms under control and replied to guests on behalf of the restaurant.
Reviews of a late-night restaurant
A venue with live music and late evenings gets emotional reviews. We replied to every guest and passed service feedback to the team.
Other projects
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